Login issues with Betway South Africa, solved. See our Betway Login my Account guide.

Problem: Forgotten password/username.
Resolve: Click on the “forgotten password” icon under the login section on the home page. Enter the email address that you used during registration and you will receive an email with your login details and the option to change your login details.
: If the problem persists please contact customer care.

Problem: Internal problem error- indicates that the problem is more to do with the website.
: could be down for maintenance/updates or to fix problems, which leads to log in problems.
Resolve: usually doesn’t take too long to rectify as engineers are usually quick to resolve website problems within a few hours.

Problem: Account no longer active- if you haven’t used your account for a while, the website automatically closes your account.
Resolve: contact the customer support desk with your account details.

Problem: Forgotten username/email or cellphone number. This is another regular problem for most users that is easily rectified.
Resolve: Can be resolved by contacting customer support. Note your username can be your account number, email address or cellphone number.

Problem: Forgot cellphone number used for registration.
Resolve: you can use your account number or email address to log in, using the same password.
: If you have lost all of the above information you can contact customer support.

Problem: Account needs to be verified/needs Fica verification
Resolve: you will need to submit your Fica documents (ID, proof of address and so forth).
: ensure the correct documents are submitted- if not this could delay the verification process.
: details of the required documents can be found in the FAQ section on the website.

Problem: Fica documents submitted but account not verified.
Resolve: contact customer support.

Problem: Invalid account number or cellphone number- could happen if your account has been closed or you have entered your details incorrectly.
Resolve: double check your entries- ensure details are correct.
: Should the problem persist contact customer care.

Problem: Client not active/ Please submit Fica documents/Please contact us- indicates a problem with submitted documents and therefore verification hasn’t been done.
Resolve: contact customer support in order to determine what the problem is and to resubmit documents.

Problem: Login required, after you have already logged in- usually caused by a technical error.
Resolve: Log out, close your web browser and attempt to access the website and log in again.
: Clearing your brower cache before attempting to log in again may help.
: Try using another browser.
: Contact customer support.

Problem: Cellphone number already in use- usually occurs during registration process and not during log in, however it would indicate that your previous attempt to login/register was
successful and you already have an existing account.
Resolve: contact customer support.

Problem: Cookies are blocked: browser may be set to not accept cookies.
Resolve: Make sure cookies are enabled- click menu button then settings.
– select privacy and security.
– view enhanced tracking protection- which includes
cookies.
– standard setting is the default setting and ll cookies are
enabled.
– select standard or custom.

Problem: Sites are blocked from setting cookies.
Resolve: click menu then settings
: select privacy and security
: go to cookies and data section
: select manage permissions
: it will list sites you have blocked from string cookies- ensure the site you are trying to access isn’t in the list.
: if it is in the list click on it and click “remove site”.

Problem: Clear history for the site- cookies/data stored on your computer may be causing an issue.
Resolve: Click menu tab then library.
: Click history then click show all history.
: Search for the site you want to remove from your history by entering the site name in the search history field.
: Right click on the site you want to remove and click “forget about this site”.

Problem: Clear all cookies and cache- if the above mentioned doesn’t work then try the following.
Resolve: Click menu then library.
: Click history and clear recent history.
: I the time range to clear section select “everything”.
: Under the drop down menu select both “cookies” and “cache”.

Problem: Add ons- some extensions can cause login issues.
Resolve: Disable all extensions- click menu, then add ons then extensions.
– disable all enabled extensions.
– if the problem is resolved repeat the above steps and enable
extensions one by one and try log in again- if it doesn’t log in then
that particular extension is the problem.
– an update of an extension usually has an update available to fix it
found under the add ons and extensions section.

Problem: Extension settings may override your browser settings.
Resolve: go to menu, then add-ons then extensions.
: For the extension causing the issue click the ellipsis icon and options.
: go through settings to see if there is an option to solve your problem.

Problem: Security settings- some settings block cookies.
Resolve: Software documents or support site will include a cookie control feature and how to change these settings.

Problem: Corrupt cookie files- if the above doesn’t resolve issues you may have corrupt cookie files.
Resolve: go to menu, select help and go to troubleshooting information.
: Select application basics, your profile folder will open.
: Select browser menu and select exit.
: Delete cookies.sqlite file and any cookies.sqlite-journal files.

Problem: Too many failed attempts: some sites block you after too many failed attempts to log in.
Resolve: You may have to wait a while before trying to log in again.
: If you haven’t made failed attempts someone may be trying to hack your account.
: Use very strong passwords.

Problem: Outdated web browser- may cause login problems on some sites.
Resolve: Check if your web browser is up to date. Old browsers don’t support new feature.
: Most browsers will update automatically or show a pop up saying update browser where you then click update or follow the prompts.

Problem: Server or website not responding- site may be overloaded or have a problem with the server.
Resolve: Have to wait for the website to rectify the problem.

If problems persist or you have other issues with logging in or anything else on the website please contact customer support.

How to log in via desktop:
Open your internet browser and type in https://www.betway.co.za to navigate to the Betway website.
On the top right hand side of the home page you will find the log in boxes where you need to enter you cellphone number and password that you used to register your account with.
Enter your details then click “login”.

How to log in via mobile:
Open your internet browser and type in https://www.betway.co.za to navigate to the Betway website.
On the top panel to the right hand side of the home screen click “login”, the log in boxes will then open where you need to enter you cellphone number and password that you used to register your account with.
Enter your details then click “login”.

Customer Care Contact Details:
Live support- available through the chat icon on the bottom right hand side of the home page.
Maxi call- 0861 787 250
Email- support@betway.co.za
Fica support- FICA@betway.co.za
Facebook- /Betway South Africa
Twitter- @Betway.za
Contact form available under the “contact us” tab on the website.
FAQ section that may be able to answer any questions you may have.

Login issues on Hollywoodbets may arise for a number of different reasons, however most of them are relatively easy to resolve yourself. Here is a list of potential login issues you may have with your Hollywoobets account and how to solve them:

Problem: Forgotten password/username- many people have this problem on a regular basis, however most sites have a “forgotten password” tab within the login section that can help you resolve the issue.
Resolve: Click on the “forgotten password” icon under the login section on the home page. You will then be asked if you would like to reset your password via email or sms. Please note you will need to use the email address and cellphone number you used for registration). You will then be sent an email or sms containing your password or a temporary password that will allow you to log in to your account and then you will have to change your password once you are in your profile/account. If the problem persists please contact customer care.

Problem: Internal problem error- indicates that the problem is more to do with the website. It could be down for maintenance/updates or to fix problems, which leads to log in problems.
Resolve: usually doesn’t take too long to rectify as engineers are usually quick to resolve website problems within a few hours.

Problem: Account no longer active- if you haven’t used your account for a while, the website automatically closes your account.
Resolve: contact the customer support desk with your account details.

Problem: Forgotten username/email or cellphone number. This is another regular problem for most users that is easily rectified.
Resolve: Can be resolved by contacting customer support. Note your username can be your account number, email address or cellphone number.

Problem: Forgot cellphone number used for registration.
Resolve: you can use your account number or email address to log in, using the same password. If you have lost all of the above information you can contact customer support.

Problem: Account needs to be verified/needs Fica verification
Resolve: you will need to submit your FICA documents (ID, proof of address and so forth). Ensure the correct documents are submitted- if not this could delay the verification process. Details of the required documents can be found in the FAQ section on the website.

Problem: Fica documents submitted but account not verified.
Resolve: contact customer support.

Problem: Invalid account number or cellphone number- could happen if your account has been closed or you have entered your details incorrectly.
Resolve: double check your entries- ensure details are correct. Should the problem persist contact customer care.

Problem: Client not active/ Please submit Fica documents/Please contact us- indicates a problem with submitted documents and therefore verification hasn’t been done.
Resolve: contact customer support in order to determine what the problem is and to resubmit documents.

Problem: Login required, after you have already logged in- usually caused by a technical error.
Resolve: Log out, close your web browser and attempt to access the website and log in again. Clearing your browser cache before attempting to log in again may help. Try using another browser. Contact customer support.

Problem: Cellphone number already in use- usually occurs during registration process and not during log in, however it would indicate that your previous attempt to login/register was successful and you already have an existing account.
Resolve: contact customer support.

Problem: Cookies are blocked: browser may be set to not accept cookies.
Resolve: Make sure cookies are enabled- click menu button then settings.
– select privacy and security.
– view enhanced tracking protection- which includes
cookies.
– standard setting is the default setting and ll cookies are
enabled.
– select standard or custom.

Problem: Sites are blocked from setting cookies.
Resolve: click menu then settings
: select privacy and security
: go to cookies and data section
: select manage permissions
: it will list sites you have blocked from string cookies- ensure the site you are trying to access isn’t in the list.
: if it is in the list click on it and click “remove site”.

Problem: Clear history for the site- cookies/data stored on your computer may be causing an issue.
Resolve: Click menu tab then library.
: Click history then click show all history.
: Search for the site you want to remove from your history by entering the site name in the search history field.
: Right click on the site you want to remove and click “forget about this site”.

Problem: Clear all cookies and cache- if the above mentioned doesn’t work then try the following.
Resolve: Click menu then library.
: Click history and clear recent history.
: I the time range to clear section select “everything”.
: Under the drop down menu select both “cookies” and “cache”.

Problem: Add ons- some extensions can cause login issues.
Resolve: Disable all extensions- click menu, then add ons then extensions.
– disable all enabled extensions.
– if the problem is resolved repeat the above steps and enable
extensions one by one and try log in again- if it doesn’t log in then
that particular extension is the problem.
– an update of an extension usually has an update available to fix it
found under the add ons and extensions section.

Problem: Extension settings may override your browser settings.
Resolve: go to menu, then add ons then extensions.
: For the extension causing the issue click the ellipsis icon and options.
: go through settings to see if there is an option to solve your problem.

Problem: Security settings- some settings block cookies.
Resolve: Software documents or support site will include a cookie control feature and how to change these settings.

Problem: Corrupt cookie files- if the above doesn’t resolve issues you may have corrupt cookie files.
Resolve: go to menu, select help and go to troubleshooting information.
: Select application basics, your profile folder will open.
: Select browser menu and select exit.
: Delete cookies.sqlite file and any cookies.sqlite-journal files.

Problem: Too many failed attempts: some sites block you after too many failed attempts to log in.
Resolve: You may have to wait a while before trying to log in again.
: If you haven’t made failed attempts someone may be trying to hack your account.
: Use very strong passwords.

Problem: Outdated web browser- may cause login problems on some sites.
Resolve: Check if your web browser is up to date. Old browsers don’t support new feature.
: Most browsers will update automatically or show a pop up saying update browser where you then click update or follow the prompts.

Problem: Server or website not responding- site may be overloaded or have a problem with the
server.
Resolve: Have to wait for the website to rectify the problem.

If problems persist or you have other issues with logging in or anything else on the website please contact customer support.

How to log in via desktop:
Open your internet browser and type in https://www.hollywoodbets.net to navigate to the website.
On the top right hand side of the home page you will find the log in boxes where you need to enter your username and password that you used to register your account with.
Click agree to terms and conditions and click “login”.

How to log in via mobile:
Open your internet browser and type in https://www.hollywoodbets.net to navigate to website.
Select “mobisite”.
Enter your username and password that you used to register your account.
Click to agree to terms and conditions and click “login”.Customer Care Contact Details:
Tel: 087 353 7633
Helpline: 087 353 7634
: hwhelpline@hollywoodbets.net
Deposits: 087 353 7634
: deposit@hollywoodbets.net
Withdrawals: 087 353 7634
: withdrawals@hollywoodbets.net
Banking detail queries: bankingdetails@hollywoodbets.net
Fica support- self service at https://fica.hollywoodbets.net/
– 087 353 7634
– fica@holyywoodbets.net
Facebook- /hollywoodbets.net
Twitter- @hollywoodbets.net
Instagram- @hollywoodbets.net
Contact form available under the “contact us” tab on the website.
FAQ section that may be able to answer any questions you may have. Found on the right hand side panel.
Postal address: Po Box 74234
Rochdale Park
4034

Lottostar is a fixed-odds betting platform which operates legally in South Africa because it is licensed and regulated by the Mpumalanga Economic Regulator. Lottostar offers diverse and interactive lottery games both local and international. Some of the games available on Lottostar are EuroMillions, Spanish Daily, EuroJackpot and the SuperEnaLotto, Africa Millions, UK Lottery Plus, Oz Monday Lotto, Gold Rush Millions, Oz Wednesday Lotto, Oz Lotto, Oz Powerball, Set for Life Lotto, Oz Saturday Lotto, USA Powerball and Mega Millions.

Lottostar is an entirely online platform which means that you can place your bets in the comfort of your home and receive your lottery results via email after the draw, and this is one of the most convenient ways of betting. As Lottostar is an online company, you are required to register for a Lottostar online betting account.

How to register on Lottostar?
In order to register, you must visit the official Lottostar website https://lottostar.co.za/ and click on the ‘Register’ link located on the top right corner of the page. You will be presented with a registration form which you must fill with the following details:

ID Number
Names
Email
Contact Number
Province
Source of Funds
Check the provided boxes if you want to be notified about Newsletters or Promotions and then click on Register.

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World Sports Betting is a seasoned South African betting site which was founded in the year 2002,and they are one of the biggest in South Africa and it is licensed by the Gauteng Gambling Board. The popularity of WSB is due to the fact that it offers an extensive range of betting products from Sports, Horse Racing, In-Play, Numbers, Betgames, Live Games, Golden Race, Jika and so much more.
WSB has 18 branches in 3 South African provinces namely Gauteng, Kwazulu Natal and the Western Cape, and this means that there are a lot of people in other provinces who do not have the opportunity to place bets in betting outlets, but that is no problem because WSB has a great online platform where people can bet from wherever they may be. For you to be able to bet on the World Sports Betting online platform, you must register for an online account and below are the instructions on how to register for a WSB betting account.

How to register on WSB
In order to register, you must visit the official World Sports Betting website https://www.worldsportsbetting.co.za/ and click on the orange ‘Sign Up Now’ button. After clicking on the ‘Sign Up Now’ button, you will be presented with an online registration form which will appear in another window. The registration form is divided into two segments namely Personal Details and Account information, make sure to fill in all fields with the following:

Personal Details
Title
Names
Date of Birth
Country of Origin
Email Address
Home Number
Work
Mobile
e.g. +27 83 123 1234
Fax
Physical Address*
Postal Address*
Country
Account Information
Username
Password
Confirm Password
Personal Identification
ID Type
ID number
Preferences & Legalities
How did you hear about us?
Promotion Code (if Applicable)
Receive betting via SMS (Yes / No)
Receive betting via Email(Yes / No)
View Odds As (Decimal/Fractional)
Email me when I place a bet (Yes/No)

Lastly, you need to confirm that you are over 18 years of age and agree to the Terms, Conditions & Privacy Policy of World Sports Betting by checking the provided boxes. After filling in all the required information, click on ‘Open Account’
Newly registered clients can benefit from new customer offers:

First Deposit 100% Bonus Offer
First Deposit bonuses are strictly for your 1st deposit only, and any deposit you make afterwards will obviously never be considered for this promotion. If you have already a deposit, you need not despair because there are a lot of promotions from WSB to choose from.
You need to be a registered client for the First Deposit Bonus promotion as it only applies to Online and Mobile Clients only. The good thing however is that registration is absolutely free, you simply have to go through the registration process on the website by clicking the ‘Sign Up Now’ button or alternatively click on this link. https://www.worldsportsbetting.co.za/register.php
World Sports Betting will match your deposit with a Free Betting Voucher up to a maximum of R10000 on your first deposit.
You need to simply email promotions@wsb.co.za and put your subject as ‘100% Bonus Offer’ just before making your first betting transaction with the amount of your first deposit and WSB will match your deposit with a free betting voucher, Amazing!
The minimum deposit that qualifies for this particular bonus is R50 and you will need to wager your actual bonus amount five times before you can withdraw from your account.
Please note that only bets of odds of 5/10 or greater will count towards wagering and only fully settled bets will count towards wagering.

R50 Welcome Bonus
Newly registered World Sports Betting clients can benefit from the R50 Welcome Bonus which is given to newly registered clients as a Free Bet. This promotion is not automatically given to you, but you must request for it within 72 hours of registration.
Please note that you must make a deposit before you can withdraw because you will only be allowed to make a withdrawal after making a deposit and a minimum deposit is R50.
Terms and Conditions
All Accounts must be FICA approved to withdraw any winnings.
Offer is limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, etc), and shared computer, e.g. school, public library or workplace.
This promotion cannot be used in conjunction with any other WSB promotion.
To claim, simply email promotions@wsb.co.za or use our online chat service.
WSB reserves the right to stop or change the terms of the Promotion at any time.

Gbets is a South African betting site which is very popular because it offers its clients with a wide range of betting activities including sports, Jika Sports, Esports, Live Games, Lucky Numbers and many other betting products. Gbets is both a land based and online bookmaker, so you can visit any of your nearest Gbets betting outlet and start betting, but if you want to bet online, you are required to register for an online betting account which is free by the way.

How to register with Gbets?

The Gbets registration process is very simple, in fact it takes about 2 minutes to complete the registration process. To register with Gbets, visit the official Gbets account https://www.gbets.co.za/ and click on the ‘Register’ button which is located at the top-right corner of the page. After clicking on the ‘Register’ button, a pop up registration form will appear and you must fill it in with your:

Mobile Number
Password
Names
ID/Passport Number
DOB
Email
Promo Code (Optional)

Confirm that you agree to the terms and conditions and that you are over the age of 18 and click on ‘Register’. You will immediately get confirmation that your registration has been successful.
Newly registered clients can benefit from new customer offers:

R1000 Opening Deposit Match
Gbets has a great way to welcome new clients to the bookmaker as they reward them with a 1st deposit match bonus of up to R1000. In order to get the bonus, be sure to claim the bonus before you make a deposit.
When claiming your deposit match bonus, you must click on the Bonus Gift Box in the header section of the site and click ‘Claim’. You will then be directed to a deposit page. The minimum deposit is R20 and the maximum deposit is R1,000.
Terms and Conditions
The minimum deposit is R20
The bonus expires 30 days after being claimed
The bonus is subject to a wager turnover requirement of 3 x (times). [This excludes the 1 x turnover requirement of the deposited funds – as per anti-money laundering requirements stated in our General Terms & Conditions].
The bonus must be wagered at minimum odds of 0.50 (5/10)
The bonus cannot be used on Lotto / Lucky Numbers and System Bets
The minimum amount permissible for withdrawal is R50.

R30 Sign up Bonus Promo
A great new customer offer where you get a R30 Sign up Bonus for registering for a Gbets account. Please note that this offer is only available to new clients, existing clients can benefit from other promotions.
Terms and Conditions
The bonus expires 30 days after being claimed
The bonus is subject to a wager turnover requirement of 5 x (times).
The bonus is for use on BetGames, Live Games (Roulette, Bacarrat, etc.)
The bonus cannot be used on Lotto / Lucky Numbers and System Bets
Should bonus requirements be met, the maximum withdrawal of winnings generated from the bonus money is R30. On withdrawal, the R30 bonus initially issued will be declared null and void, and not be included in your withdrawable winnings. Any additional remainder of winnings will be forfeited and removed from your account.
The maximum withdrawal of winnings generated from real cash that has been solely converted from bonus money is R50.
The minimum amount permissale for withdrawal is R50.

Betway is one of the leading South African betting sites and one of the main reasons why that is so is because of the professional manner in which they conduct their business and the way they they have tried to simplify everything so that punters do not get lost as they carry out their betting activities. One thing which is very easy to do is to withdraw your winnings from your Betway betting account unlike with other bookmakers where the process can be a little more complicated.
Please note that you can only be able to withdraw if your betting account is fully FICA’d but the good thing with Betway is that your account must be FICA’d before you can even be allowed to make a deposit, so by the time of withdrawal, your account will be FICA compliant.
Betway SA offers you with several methods of withdrawing your winnings and you will certainly find one method which is convenient to you. Below are the withdrawal methods currently available to you:

EFT
You can make a withdrawal via EFT by visiting the official Betway website at www.betway.co.za and log in to your betting account. You then need to access your Account and select ‘Withdraw Funds’. Proceed by choosing EFT and provide your banking details and enter the amount you’d like to withdraw. Select ‘Withdraw Now’ in order for you to withdraw your funds.

FNB Ewallet
FNB ewallet withdrawals has been well received especially by the punters who don’t have access to a bank account as they are now able to withdraw funds using their valid South African cellphone numbers and they will simply need to visit an FNB atm to claim the funds. One of the main advantages of the FNB ewallet is that the money is transferred securely and immediately.
To withdraw with FNB ewallet, you must visit the Betway website and click on ‘My Account’ on the homepage. Proceed by clicking ‘Withdraw Funds’ and choose ‘FNB Ewallet’. Enter your Betway account number and withdrawal amount and then click ‘Withdraw Now’. Click on ‘Confirm Withdrawal’ after checking if all the details are correct. To access your funds, you must dial *120*277# on your registered phone number.

ABSA Cashsend
ABSA Cashsend is another convenient withdrawal method which does not require one to have a bank account. This method is very secure because the recipient will get a unique 6-digit access code and 10-digit reference number to verify the transaction thereby making it extremely difficult for people to get access to your account.
To make a withdrawal, you must visit the Betway website and click on ‘My Account’, proceed by selecting ‘Withdraw Funds’ and then choose ‘Absa CashSend’. Enter an amount you wish to withdraw and click on ‘Withdraw Now’ , proceed by selecting ‘Confirm Withdrawal’ after checking your details. Betway will then SMS you a 10 Digit pin and access code within 24 hours to enter at any ATM to withdraw your funds.

Standard Bank Instant Money
You can also withdraw funds using the Standard Bank Instant Money and just like the FNB Ewallet and ABSA Cashsend, you do not need to have a bank account but just a registered cell phone number is enough.
To withdraw using Instant Money, you must log in to your Betway account first, Click on “Menu” and then select “Withdraw Funds” option under My Account. You must then click on “Withdraw Now” next to the withdrawal method you wish to use. Enter the amount you wish to withdraw and click “Withdraw Now” and then confirm your withdrawal request.

Betting is always evolving and more products, features and tools are being introduced every year. One such feature which has been introduced in recent times is the Cash out feature. Cash out allows you to get part of your money back on your bet before the event you are betting on is over. When cashing out, you must realise that the amount of money you get back is determined at the time of cashing out on the likelihood of your bet winning or losing, so you can either make a profit, or get a portion of your initial stake back. 
Betway SA offers Cash Out to its clients so they can take an early payout on their bets before they are settled. Betway Cash out works for both singles and multiples. What happens is that as the match or matches in your bet progresses, you will be offered a cash out amount which will reflect in your My Bets tab, this amount will be based on the actual odds at the time you chose to look for a Cash Out offer and never at any time will the offer be more than the total potential win of the betslip. Below are some of the advantages of Cash out;
Reduce the risk of losing by getting something out of you bet before the bet is concluded.
Cancel your bet before kick-off and receive a portion of your bet back if you’ve changed your mind. You can find a detailed explanation on how to use cash out. 

Below is an example of Cash out:
Manchester United v Aston Villa
Chelsea v Burnley
Liverpool v Southampton

A R100 treble placed on Manchester Unite, Chelsea and Liverpool to win at odds of 1/1, 15/8 and 3/1 has the potential to return R2300 if all of these three teams win. With five minutes left to play all three teams are winning 1-0, and a cash out value of R1800 is offered. You could cash out and take the R1800.
Please note that if you had decided not to cash out and the score lines stayed the same till the end of the games you would have had a return of R2300. However, if any one of your backed teams lost or drew, you would lose entirely.
Betway also allows you to do a cash out even before your bet begins, for example, if you have placed your bet and you feel that the bet is not good, you may be offered an early Cash Out before the game has begun and this allows you to get something back on a bet you think might lose.
Please note that cash out is at Betway’s discretion and it can be offered at any given time.